Privacy Policy SMS - Warren Village

Warren Village Privacy Statement

Warren Village

Introduction

At Warren Village, your privacy is critically important to us. This Privacy Policy explains how we
collect, use, and protect your personal information when you opt into our SMS messaging service.

By opting into our SMS service, you agree to the terms outlined below, which are in compliance
with the latest 2024 regulations under the Telephone Consumer Protection Act (TCPA) and the
Campaign Registry guidelines.
1. Information We Collect
When you opt-in to receive SMS messages from us, we collect the following information:
• Phone Number: The mobile number provided during the opt-in process.
• Consent Data: We maintain records of when and how you provided consent to receive SMS
messages, including the method of opt-in (e.g., web form, keyword, or verbal consent).
2. How We Use Your Information
We use your information to:
• Send text messages based on the preferences you indicated when opting in, such as
updates, notifications, and alerts.
• Ensure compliance with federal regulations, including the TCPA.
Your information will only be used for the purpose specified at the time of opt-in and will not be
used to send unrelated messages.
3. One-to-One Consent Requirement
In line with FCC regulations (March 2024), your SMS opt-in applies to communications from
Warren Village only. Your consent to receive SMS messages is specific to Warren Village and does
not extend to third-party businesses or affiliates unless explicitly stated and separately agreed
upon.

4. Message Frequency and Data Rates
We do not send automated messages, but you should typically receive no more than 3-5 messages per day. Please note that message and data rates may apply depending on your mobile carrier and plan. We encourage you to review your carrier’s terms for more details on messaging fees.

5. Opt-Out Instructions
You can opt out of our SMS service at any time by replying with “STOP” to any message you receive
from us. You may also contact your Navigator or the Director of FSS.
6. Data Sharing and Disclosure
We will never share or sell your information to third parties for marketing purposes without your
explicit consent. We may, however, share your information with trusted third-party service
providers for the purpose of facilitating SMS delivery (e.g., telecommunications providers). All such
parties are bound by strict confidentiality agreements and are prohibited from using your data for
any purpose other than SMS delivery.
In compliance with Do Not Call (DNC) Registry regulations (2024), you have the right to register
your number with the National DNC Registry. If you are on the DNC Registry, we will not send you
promotional SMS messages unless you have provided express consent to do so.
7. Security of Your Information
We take reasonable measures to protect the information you provide from unauthorized access,
disclosure, or misuse. However, no system is completely secure, and we cannot guarantee the
absolute security of your data during transmission or storage.
8. Record-Keeping and Proof of Consent
As required by the TCPA and Campaign Registry guidelines, we maintain records of all opt-ins
and opt-outs, including timestamps and the method of consent. These records are kept securely
and may be used to demonstrate compliance with regulatory requirements if needed.
9. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will
be communicated via SMS or on our website. Continued use of our SMS service after any changes
indicates your acceptance of the revised policy. Please check back periodically to stay informed of
any updates.
10. Contact Us
If you have any questions about this Privacy Policy or wish to update your SMS preferences, you
can contact us at:
• Email: info@warrenvillage.org
• Phone: 303-321-2345
• Address: 1323 Gilpin St Denver, CO 80218
Links:
• Terms and Conditions
• Privacy Policy: Privacy – Warren Village
• National Do Not Call Registry: https://www.donotcall.gov/
Ver. 3.2 – 03/06/25